Account Manager

Pastilla, a full-service digital agency, is looking to add an experienced Account Manager to our team. Applicants should have experience in an agency work environment as well as managing cross functional teams. This role involves building and maintaining client relationships, team leadership, managing a mix of web development, branding, UX/UK, creative, design and/or marketing campaigns. If you are a driven, solution-oriented, organized, and all-around team player with 5+ years of experience in managing and executing projects then this might be just for you.

** Compensation: Base salary depending on experience **
Date posted : 11/18/2021
Where : Pasadena, CA or Remotely (PST Time Zone)
Hours : Full Time
Pasadena, CA or Remotely (PST Time Zone)
Full Time

Major responsibilities

+ Primary liaison between clients and the team (designers, UX/UI, developers, market strategists etc).
+ Manage the client from project/campaign sign-off to completion.
+ Excellent communication skills to provide clear and direct information to both clients and the team.
+ Prepare reports, insights, and recommendations from marketing data on a weekly/monthly basis.
+ Meet objectives and client expectations.
+ Efficiently plan and prioritize all deliverables and resources.
+ Handle issues and questions while staying within the budgets, schedules, scopes, and deadlines.
+ Assist the business development team in creating collateral and proposals.
+ Manage the client RFP process through sign-off to completion of project/product.
+ Communicate technical challenges/questions/comments in a way clients can understand.
+ Be able to meet objectives while staying within the budget and deadline.

Required skills and experience

+ Minimum 5+ years of experience in managing projects at a creative marketing agency.
+ Excellent verbal and written communication skills.
+ Great work ethic and a self-starter.
+ Effectively multitask with strong attention to detail.
+ Exhibit enthusiasm, passion, creativity, and commitment.
+ Ability to take charge / take responsibility and know when and how to delegate.
+ Ability to learn new technologies, processes, procedures, techniques, etc. and quickly.
+ Team-oriented, self-motivated and able to work in an ambiguous and/or changing environment.

Nice to have experience

+ Experience using one or more project management tools (e.g. Trello, Asana, Basecamp, Jira, Assembla, etc.)
+ Experience using one or more wire-framing / prototyping tools (e.g. Axure, Balsamic, Sketch, Figma, etc.)
+ Adobe Creative Cloud Apps; Photoshop, Illustrator, InDesignGSuite Apps; GDoc, GSheet, GSlides, etc.
+ iCloud Apps; Pages, Keynote, Numbers.
+ Microsoft Cloud Suite Apps; Word, Excel, Powerpoint.
+ GSuite Apps; GDoc, GSheet, GSlides, etc.

Why work with Pastilla??

+ We are a talented, fun, creative collaborative team.
+ Stable and growing company.
+ Room for growth.
+ Education credit.
+ Health benefits.
+ Competitive fair compensation.
+ Flexible work environment.
+ Profit Sharing.
+ PTO.
+ Paid holidays.
+ Virtual/Covid safe meetings, birthdays and celebrations.
Made It This Far? You may be the one!
Max. file size: 100 MB.
This field is for validation purposes and should be left unchanged.